It’s not all bad news. Here’s a real-life example of how digitization (not digital transformation!) brought tangible results to an SME.
I arrived at a company that managed everything on paper and with a precarious local server: invoices, inventories, files… chaos. They had G Suite, but they only used email! 🤦♂️
I proposed something simple: train the staff to use ALL the G Suite tools.
What happened after a year of effort and three years of seeing results?
📉 Cost savings: They didn’t renew their Office licenses, reduced their spending on paper and ink (from 7 to 2 reams/month), and lowered their electricity bill by eliminating the computer center!
📈 Process improvements: Human resources used Forms for recruiting. Logistics and sales uploaded inventories to Drive (goodbye inconsistencies and duplicate files). Shorter and more effective meetings with Calendar and Hangouts.
👥 Improved work environment: Office space freed up for a larger cafeteria. The door was opened to teleworking!
📊 More control: Information organized in the cloud, accessible from anywhere, with version control and accountability.
All this without large initial investments, just by leveraging what they already had and training their people.
Digitization, when done right and with commitment, DOES deliver results. Don’t wait for a magic formula; use the tools that already exist.
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